Contact information
Contact Us
We’re here to help with any questions – from order details to silk care tips! 💌
Business Name: The Scrunchie Vault
Email: hello@thescrunchievault.com.au
(Email is our preferred method of contact)
Business Postal Address:
PO BOX 5, Jimboomba QLD 4280
Australia
ABN: 90 810 102 165
Customer Service Hours:
Monday – Friday: 10:00am – 3:00pm (AEST)
We aim to respond to all enquiries within 1–2 business days.
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Check out our FAQs for info on shipping, returns, product care, and more.